How to speak to the practice or make an appointment

A video has been produced to provide more information on frequently asked questions.

Whilst the video was made during the height of the coronavirus pandemic, a number of the messages are still relevant. Click on the links below to view the video. 

The video will jump to the relevant part as you click the diffferent links:

Introduction
How do I make an appointment at my GP practice?
Who will I see?
Do I need to come in?
How are GP practices keeping everyone safe?
Why are some consultations by phone?
Thank you for your patience and understanding